※Shipping fees may vary depending on the weight and location for each country. If your delivery address is not listed, please contact our customer service.
Shipping Method:
- Postal Service
Payment Methods:
All overseas orders are payable online by credit card (VISA, MasterCard, JCB). For transaction security, you will be required to enter your 3D verification password during the card payment process.
Frequently Asked Questions:
1. How is overseas postage calculated?
Postage will be automatically calculated once you add products to your shopping cart.
Shipping fees may vary depending on the weight and location for each country. If your delivery address is not listed, please contact our customer service.
2. Is the currency for settlement primarily in the local currency?
You can select your local currency from the top right corner of the browsing page for ease of calculating product prices.
3. How long does it take to receive the goods after overseas ordering?
If you place an order on Monday through Thursday, the product will be shipped within 3 business days. If you place an order on Friday, Saturday, or Sunday, the product will be shipped starting from the following Monday in order of the orders received (holiday delays may occur) . After shipment, delivery times vary depending on your country. Please refer to the Chunghwa Post International Express Mail estimated delivery days chart.
4.Can I return or exchange items if they do not meet the specifications?
We are sorry, but currently, we do not provide exchange services for overseas shipping. Please double-check your order before placing it.
5. Can I return items if they are defective?
Yes, you can. Please inspect your items within seven days of receiving the package. If there are any defects or damage, please assist us by taking photos of the defective items and email them to our customer service email address at peachysmile.info@gmail.com . Our staff will arrange for returns or replacements.
6. Do I need to pay customs duties?
Due to different import duty standards in various countries, you may be subject to import duties, value-added tax, customs clearance fees, postage, etc. When these charges occur, they are the responsibility of the customer and will be collected directly by the local post office or delivery company. We recommend that you check the local government regulations before making a purchase.
※ Due to the impact of the COVID-19 pandemic, there may be delays or disruptions in the delivery of parcels to various countries. Before placing an order, please ensure that your address can be arranged for delivery. In case of inability to deliver, Peachy Smile reserves the right to cancel the order. We apologize for any inconvenience caused and appreciate your understanding.
